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Frequently Asked Questions

After installing Prodofy from the Salesforce AppExhcange, the Prodofy post-install steps should only take around 45 minutes for the app to be completely deployed.


Yes. In our post-install documentation there is a section dedicated to end-user training, which includes a step-by-step guide with screenshots that can be shared with end-users for training.


Prodofy is a Salesforce app that enables in-house salesforce professionals to manage their workload directly in salesforce, helping them be more productive. The app also encourages collaboration with end users, by enabling them to submit Support tickets and Ideas for the Salesforce team to build. 


Go-Live day is always exciting! We encountered a bug affecting sandbox installs, but it’s now fixed. The Sandbox install link is back up and running on the AppExchange


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